There are so many reasons why you should instruct us to act for you! Some of those reasons we have detailed below....for the rest you will have to find out yourself by instructing us!

 

SAME DAY SERVICE AND CALL BACK GUARANTEE

 

We are extremely organised and work hard to ensure that, despite the high demand for my services, we do not take on more clients than we can cope with. This means that we are able to offer a same day service guarantee and guarantee that all missed calls will be returned within 4 hours.

 

EXTENDED OFFICE HOURS

 

We understand how difficult it can be to take time out of your working day to attend personal appointments, especially when you are running a business. We also know how valuable holiday is when you are employed! It is my mission to ensure that we can be in contact at your convenience. As such, we make sure you can contact us easily between::

 

8.30am and 7.30pm - Monday to Friday

10am and 2pm - most Saturdays

  

PRICE

 

By keeping our overheads low we can ensure our fees are reasonable and affordable. Call us to obtain a quote....

 

VALUE FOR MONEY

 

We always treat others as we would wish to be treated. It is imperative to provide value for money. We have a very close network of quality professional contacts. If you have a problem that we cannot help you with, we will always be able to find someone who can. We also provide practical advice where possible.

 

We always obtain feedback from our clients and professional contacts so that we can constantly improve the level of service we provide.

 

FREE HOME VISIT

 

Seeing your solicitor can be a daunting experience. There are also a number of issues which may make it difficult for you to visit your lawyer, such as childcare, illness or disability. We offer clients within my locality a FREE initial consultation in the comfort of your own home. Depending upon your locality, we usually do not make a charge for subsequent visits where required.

 

If you live outside of ourlocality, we are still able to act for you and it is likely we will still be able to visit you at home - a small charge may apply.

 

COMMUNICATION

  

We will always provide you with regular updates by telephone, e-mail or text - even where no progress has been made.

 

We will only provide you with the information you need or want and that information will always be provided in plain English.

 

We are advocates for electronic communication, which not only helps to save the environment but actually speeds up the transaction or claim that we are helping you with. We are always happy to pick up the phone and talk to you, your estate agent and other lawyers. This helps us to build and maintain relationships with others, speeds up the legal process and helps us to obtain accurate information quickly.

 

EFFICIENCY

 

By using the latest technology and complying with the above guarantees, we can ensure that your claim or transaction is quick and stress-free. Our Home Information Packs have proved to speed up the conveyancing process substantially.  

 

AVAILABILITY

 

If one of us is not at our desk, the other one is likely to be AND can help! If we are in another meeting or in Court, it is unlikely that we will be able to answer but my call back guarantee means you can rest assured we will be speaking with you shortly!

 

We do not have a secretary or PA which means that you will always get hold of us directly.

 

 

IF YOU HAVE ANY OTHER REQUIREMENTS, PLEASE FEEL FREE TO CALL US.

WHY SHOULD YOU INSTRUCT US TO ACT FOR YOU?